Raleigh
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Hours
Monday To Friday – 9am to 5pm
Saturday – 9am to 1pm
Phone
(919) 706-1312
Address
1115 North New Hope Road
Raleigh, NC 27610
Stone Basyx in Raleigh is a great source for countertop materials. They have a wide selection to choose from in quartz, granite, and marble. The sample sizes were nice (larger than the 3" x 3" at some building and supply stores) and free; they were about 8" x 4". The customer service was amazing. Jodi helped us and she was quite knowledgeable, as I am sure the others are as well. Safety in the warehouse was evident from the posted guidelines (which you read and sign) and from the care with which the customer service agent directs you around the warehouse an away from the equipment. A great experience.
We had an incredible experience with Stone Basyx! The selection is amazing and the employees are the best! I'm sure we about drove Jodi and Jose crazy with all of our questions and changes in slab selection, but they never showed it and found us a a beautiful slab of White Carrara! We are thrilled and couldn't be happier with their customer service and the product! Highly, highly recommend! Such a class A+ slab supplier!
Stone Basyx has a great selection of all kinds of stones at all price levels. Jodi was extremely knowledgeable and helpful and took the time to show us all of our options. She also was very patient and made sure we found just the right color quartzite for our project.
the people there are so nice and helpful. Mikila helped me. She's awesome! She's very thorough and goes above and beyond to help. I'm extremely happy to be working with Mikila on such an important decision. Thanks for everything Mikila!!!!
This place is fantastic! I was on a quest to find the most perfect slab of Fantasy Brown and I am so glad they had it. Mary was so helpful, kind, and patient with me. She knew exactly what I had in mind and she took me right to it! The soonest I was able to get there each time I visited was 10 minutes before they closed, yet she was just as helpful as if I had arrived at 1pm. Another supplier I had gone to was less than pleased at my near closing arrival time and kicked me out the moment the clock hit 5pm. But, back to Stone Basyx, they have a huge selection and if they don't have exactly what you want on site, they WILL find it for you. Just a great supplier!
Selection is amazing (almost overwhelming) and the associates are competent and helpful. The warehouse and outdoor lot are well organized. Spent my morning picking out specific slabs with customer service pro, Mary, and found the perfect options for my new home. Her communication with the fabricator has been stellar so far. DEFINATELY A FIVE STAR- PROBABLY 6!!
Best stone source I’ve seen in Raleigh… they offer a unique, interesting, natural selection of stone. This place is not to be missed if you’re looking for different, organic, stone beauties. The sales associates were professional, helpful and answered all of our questions. We are so glad we found Stone Basyx and our sales person Mary!
The entire staff at Stone Basyx has been so helpful and accommodating. We are using their granite in a house we are building while living out of state. Lucy D. has been so helpful, and has been our advocate, going above and beyond to make sure everything is done right. If you are looking for a great selection and personalized service, this is the place to go. They are the best!
Lucy and everyone at Stone Basyx in Raleigh have been fantastic to work with. We ran into some difficulties with the timing of our project, and Lucy went to work and found us 2 beautiful slabs that were perfect. Everyone has been very knowledgeable and helpful. Their inventory is vast and beautiful, no matter what material you're interested in. We do not live in Raleigh, but it was absolutely worth the drive. We highly recommend Stone Basyx!
A novices at picking stone counter products, I found Mary Packwood to be extremely helpful to my wife and I! She answered all our questions, and was very patient as we looked over a warehouse full of stone products. Excellent customer service is hard to find these day, and Mary excelled at it. I instructed my contractor to buy all our stone for our remodel from this company, based on our experience with her.
Lucy went above and beyond to make sure all four of our slabs were displayed next to one another. She even ushered our daughter and designer to our location in the warehouse when she later arrived. Super impressed and glad to be doing business with Stone Basyx.
We had a WONDERFUL experience! The space is open, well lit and inviting. Mary offered us exceptional customer service. She personally assisted us by walking us through the aisles, making recommendations and showing us great options. In fact, we selected our slabs from the one she thought would be perfect for us. She went so far as to have the forklift guys come out and move them around so we could pick the exact 2 slabs.Other places we've gone are dark, hot and offer no assistance. Stone Basyx deserves kudos as does Mary. She, specifically, is a true gem.
Stone Basyx has the best selection of granite we've seen! Everyone is so nice and helpful, especially Lucy! They were very patient, showing us multiple slabs until we found the ones were were happy with. Highly recommend!
Contact our Raleigh sales team
We look forward to working with you, whether it be on your project parameters, selecting stones, picking colors or placing your order.
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