Raleigh
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Hours
Monday To Friday – 9am to 5pm
Saturday – 9am to 1pm
Phone
(919) 706-1312
Address
1115 North New Hope Road
Raleigh, NC 27610
Tia and the staff at Stone Basyx are top notch! Very helpful and professional start to finish!
Tia, who was our appointed assistant, was very thorough and helping us. She was very knowledgeable in her position.
Jodi has been great in working with us and finding a variety of great looking slabs for our new construction. She has been very responsive and proactive in our selection process.
What an incredible experience. Stone Basyx has a friendly and helpful staff.Jodi was very knowledgeable and provided exemplar service today. I will not hesitate to recommend this place!
Tia provided the best guidance for viewing and selecting granite of all the showrooms I have visited (4). Thanks, Tia!
Lakeshia Pretty was extremely helpful and patient with us as we had to choose a new slab. She helped us through the process and instructed the team to move slabs side by side to compare. She was great!
Best selection in town for natural stones. Staff was knowledgeable and great to work with. Patient and kind.
Lakeisha was fantastic and easy to work with. Tia was great to talk to initially. Great job!
Great stone selection. Helpful staff. Friendly accommodations for families with kids. Go check them out!
We had a great experience here after much stone shopping. It was such a relief to come into a warm environment headed up by Tia's personality. We enjoyed having the freedom to shop and deliberate on our own. By far the best selection of unique pieces and the most ease of seeing names and numbers on the slabs that we've experienced. Thank y'all!
We were looking for a particular stone for a client and Tia was super helpful and professional. She was also very patient and showed us all of the slabs they had in the inventory to select from! I highly recommend Stone Basyx if you’re looking for a single slab or multiple!
They had the most beautiful quartzite! The front desk ladies were very helpful and overall a great experience!
We had a great experience with StoneBasyx. Lakeshia went above and beyond to make sure we found the right stone for our project!
Awesome!Shout out to Jodi for her great service. She took the time to tape out my countertop on the slab!! So helpful. I didn’t feel rushed at all. Even gave my dog a treat. :)Highly recommend to anyone looking for an awesome selection and great customer service combined.
Tia, and her staff were absolutely fantastic. The showroom selection is awesome. I highly recommend Stone Basyx.
Patient and very helpful. Tia was very knowledgeable, friendly and professional. A model for great customer service.
Great experience at Stone Basyx Raleigh!Tia was amazing and never got tired of my calls and visits. She had my granite ready and waiting for me to view and match tile every time and always with a smiling face!I highly recommend this business!
The ladies at Stone Basyx went above and beyond to get me the granite I wanted. They were a joy to work with and the selection was great.
Awesome experience and beautiful slabs to choose from. Such helpful staff , especially Lakeshia. So happy we came here!
Our first visit to a stone dealer and it exceeded our expectations. The facility was very clean and well organized. We were assisted by Jodi, who was knowledgeable, friendly, and patient.
Jodi set the high bar for her product knowledge and willingness to go extra step to help in making the complicated countertop selection process easier.
What a great experience! Jodi and Lucy are very knowledgeable and a pleasure to work with! All of the employees, from reception to the warehouse, were cheerful and helpful!I can't wait to see my stone selections in my updated kitchen!Thank you!
We worked with Lakeshia and she was very nice and helped us find the perfect counter tops.
I cannot say enough about Stone Basyx! I think that I went to every supplier in the Raleigh area but kept coming back to this location! Their selection is extensive… Especially, if you are in the market for marble! Lucy and the entire team were so helpful! I totally recommend them for all of your countertop needs! - Andrea
Great staff to work with and they let us take our time to shop around!
Great selection. Accommodating staff. Much thanks to Tia for all her help.
Staff is friendly and knowledgeable of their products and offer tremendous help in choosing the right stone for my project.
What a wonderful selection and the front desk ladies were so helpful and nice. Would highly reccomend Stone Basyx
I just had a fantastic experience with Jodi at Stone Basyx. Due to some damage, we have to replace our kitchen counters (floors and some cabinets too). We loved our counters and Jodi helped me find similar slabs of granite. She was amazing to work with. Highly recommend.
Lovely staff. My hubby and I were looking for a slab or remnant of granite to match existing countertops in our kitchen, and they have a great selection. Tia was very helpful answering all our questions and getting us set up. We are so happy we chose to check out Stone Basyx!
Picking out stone is a novel experience. It was really helpful to have great support from the staff at Stone Basyx. I worked with Tia who was super helpful on site; she also had great follow up. I wasn't happy with the available soapstone they had on site, but Tia helped me locate alternative options from one of their other sites. It was good to get an explanation of how the system works. She was very patient and also walked me around so that I could look at other options I might be interested in. Tia was great to work with. Stone Basyx has an amazing inventory of stone to choose from!
Great selection, well informed staff. Friendly. Easy to work with. A great experience
Jodi was wonderful!! She was knowledgeable and friendly. She walked us through the floor and showed us how the process works. She provided an email immediately after we left with stone availability and information to get started.I was impressed at the technology behind the customer experience from checkin to a scannable business card that created a phone contact to their user friendly website.
First time there - great customer service - was excited to find my stone!
Jodi has gone above and beyond to help us obtain the slabs marble that we needed for our remodel. We had a great experience working with this company.
Very friendly and helpful staff! Was so nice to have this experience after looking for countertops and feeling very overwhelmed. Jodi helped me, but all the ladies seemed super friendly. Natural light in warehouse definitely does help some.
If I could give these ladies a grade above 5 stars, I WOULD!! They were just excellent to work with! I am a very detail oriented person and I knew for our kitchen remodel after a water issue, the granite would be the focal point that tied the entire kitchen together so I visited several times. The slabs I wanted were in Kernersville. I drove there and selected the slabs and they transferred to Raleigh! Stone Basyx is definitely the place to use for any new or remodel if you will install new granite. They have so many choices and the girls are very patient and knowledgeable! A great big thank you to Jodi and all the staff! Cameron Carroll, Wake Forest NC
Lakeshia was very polite, professional & friendly. She was very knowledgeable of their products and great to work with. The warehouse is huge with so many selections to choose from. Their live inventory feature on the website was very useful as well. Had a very easy & great experience.
Staff was very knowledgeable and helpful. Our sales person answered all our questions, made suggestions and never made us feel rushed. Highly recommend.
First time going to Stone Basyx in Raleigh, NC. Very impressive warehouse with lots of natural light which makes viewing slabs easier. Tia guided me through the process of making a selection and the staff accommodated me by moving several slabs around while I waited. Highly recommend a visit to Stone Basyx! It will not disappoint!
Super experience. Staff was all very pleasant and knowledgeable, took time to answer all our questions (even the Pinterest pics 🤣)Selection was great and laid out well so easy to view
Very impressed from beginning to end.. Jodi is a great resource & provided directions about the process. She also provided some useful tips & offered assistance throughout the process. Warehouse is well organized, well lit and easy to find what you need. I haven't been on the website yet to check inventory but that is a nice feature & from what I saw in the warehouse there was plenty to choose from without being overwhelming.
My wife and I had a wonderful experience at STONEBASYK today. Although we arrived later in the day, Jodi and Lakeshi provided a warm welcome which exuded a professional presence. Mikila provided the ground rules with an ever present smile which silently proclaimed “just ask me if you need any help”. The large open warehouse is well lit and offers a menagerie of optically enthralling colors and patterns. After we identified a few choice pieces, Tia took over and arranged the movement of the large slabs so we could get a full view. Mind you, it was 4:35pm and they were set to close at 5pm. Nonetheless, Tia encouraged us to see what we wanted and even produced some water and clothe in order to wet down the soapstone so we could understand its final appearanceafter oiled. The gentlemen operating the heavy equipment were very respectful and never whispered a word or sent any body language that they were irritated at our last minute requests. We absolutely plan to return to pick out our final stone. As a parting gift, I left them with a solid dose of my dad humor. They were so poised that they never revealed that they were laughing at me, it with me. Hugs, Jim
Stone Basyx had a LOT of options. They were able to check stock right away. Tia was very helpful.
Our time with Jodi was well spent! She quickly found stone in the look we wanted, and was able to confirm availability quickly. Overall a great experience.
Excellent, excellent customer service! Ask for Lakeshia...she's awesome! Top notch. "Fresh" moved some slabs for me on the spot and I really appreciate his willingness to be flexible.
My husband and I have been to several places looking for the perfect Quartzite for our kitchen remodel. Of course the one we loved was low in stock and we weren't very optimistic there was enough to do our project. Tia helped us through this process and even called later in the day that she found another slab. We are so appreciative of Tia and her help. She went above and beyond and we'll definitely recommend Stonebasyx due to her excellent customer service.
Tia and the warehouse crew were helpful in identifying exact slabs we were looking for!
Tia was great to work with and the selection is amazing!! This is my third time working with StoneBasyx! Highly recommend!
I was looking for the right slab of Carrara marble and Tia was extremely patient. She showed me all the options, had them bring the slab I liked forward and was willing to let me wander until I was certain. They had a fantastic selection of stones and I am so happy I went with Stone Basyx
I went to Stone Basyx and was pleasantly surprises how friendly the staff was and the HUGE selection.
What a great experience. Lakeshia Pretty was so helpful and had extensive knowledge of all the stone. We left there feeling like we were family. Had a wonderful time and left with a ton of knowledge to make our decision.
Great customer service, walked in without appointment, they we ready to help. Great selection, everyone had a smile.
Great selection and expert guidance. Jody went out of her way to help us find the perfect options and strategize on how best to balance cost vs value.
Tia was an amazing help to us. We’re picky and required a lot of her time, but no problem. You even brought slabs in from another city for us to look at and they were perfect!
Ms. Tia Knight has been an amazing resource for us by carefully selecting and reserving slabs for our kitchen project. We had visited several granite and marble companies throughout the Triangle area, and none have compared to the excellent customer service and responsiveness with which Ms. Knight has shown. She is extremely knowledgeable and professional--an asset and testament to Stone Basyx's commitment to the best experience possible for the consumer.
Lakeisha did a GREAT JOB of understanding what we were looking for and helping us find it. Even when what we wanted was not in Raleigh. She found it at another location and had it moved to Raleigh. I HIGHLY recommend anyone looking granite to give Lakeisha a call. THANK YOU LAKEISHA.
Stone Basyx in Raleigh is a great source for countertop materials. They have a wide selection to choose from in quartz, granite, and marble. The sample sizes were nice (larger than the 3" x 3" at some building and supply stores) and free; they were about 8" x 4". The customer service was amazing. Jodi helped us and she was quite knowledgeable, as I am sure the others are as well. Safety in the warehouse was evident from the posted guidelines (which you read and sign) and from the care with which the customer service agent directs you around the warehouse an away from the equipment. A great experience.
We had an incredible experience with Stone Basyx! The selection is amazing and the employees are the best! I'm sure we about drove Jodi and Jose crazy with all of our questions and changes in slab selection, but they never showed it and found us a a beautiful slab of White Carrara! We are thrilled and couldn't be happier with their customer service and the product! Highly, highly recommend! Such a class A+ slab supplier!
Stone Basyx has a great selection of all kinds of stones at all price levels. Jodi was extremely knowledgeable and helpful and took the time to show us all of our options. She also was very patient and made sure we found just the right color quartzite for our project.
the people there are so nice and helpful. Mikila helped me. She's awesome! She's very thorough and goes above and beyond to help. I'm extremely happy to be working with Mikila on such an important decision. Thanks for everything Mikila!!!!
This place is fantastic! I was on a quest to find the most perfect slab of Fantasy Brown and I am so glad they had it. Mary was so helpful, kind, and patient with me. She knew exactly what I had in mind and she took me right to it! The soonest I was able to get there each time I visited was 10 minutes before they closed, yet she was just as helpful as if I had arrived at 1pm. Another supplier I had gone to was less than pleased at my near closing arrival time and kicked me out the moment the clock hit 5pm. But, back to Stone Basyx, they have a huge selection and if they don't have exactly what you want on site, they WILL find it for you. Just a great supplier!
Selection is amazing (almost overwhelming) and the associates are competent and helpful. The warehouse and outdoor lot are well organized. Spent my morning picking out specific slabs with customer service pro, Mary, and found the perfect options for my new home. Her communication with the fabricator has been stellar so far. DEFINATELY A FIVE STAR- PROBABLY 6!!
Best stone source I’ve seen in Raleigh… they offer a unique, interesting, natural selection of stone. This place is not to be missed if you’re looking for different, organic, stone beauties. The sales associates were professional, helpful and answered all of our questions. We are so glad we found Stone Basyx and our sales person Mary!
The entire staff at Stone Basyx has been so helpful and accommodating. We are using their granite in a house we are building while living out of state. Lucy D. has been so helpful, and has been our advocate, going above and beyond to make sure everything is done right. If you are looking for a great selection and personalized service, this is the place to go. They are the best!
Lucy and everyone at Stone Basyx in Raleigh have been fantastic to work with. We ran into some difficulties with the timing of our project, and Lucy went to work and found us 2 beautiful slabs that were perfect. Everyone has been very knowledgeable and helpful. Their inventory is vast and beautiful, no matter what material you're interested in. We do not live in Raleigh, but it was absolutely worth the drive. We highly recommend Stone Basyx!
A novices at picking stone counter products, I found Mary Packwood to be extremely helpful to my wife and I! She answered all our questions, and was very patient as we looked over a warehouse full of stone products. Excellent customer service is hard to find these day, and Mary excelled at it. I instructed my contractor to buy all our stone for our remodel from this company, based on our experience with her.
Lucy went above and beyond to make sure all four of our slabs were displayed next to one another. She even ushered our daughter and designer to our location in the warehouse when she later arrived. Super impressed and glad to be doing business with Stone Basyx.
We had a WONDERFUL experience! The space is open, well lit and inviting. Mary offered us exceptional customer service. She personally assisted us by walking us through the aisles, making recommendations and showing us great options. In fact, we selected our slabs from the one she thought would be perfect for us. She went so far as to have the forklift guys come out and move them around so we could pick the exact 2 slabs.Other places we've gone are dark, hot and offer no assistance. Stone Basyx deserves kudos as does Mary. She, specifically, is a true gem.
Stone Basyx has the best selection of granite we've seen! Everyone is so nice and helpful, especially Lucy! They were very patient, showing us multiple slabs until we found the ones were were happy with. Highly recommend!
Contact our Raleigh sales team
We look forward to working with you, whether it be on your project parameters, selecting stones, picking colors or placing your order.
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